Privacy Policy

1. Who We Are

NextRoute Freight LLP ("Company", "we", "us", or "our") is a professional truck dispatching company registered as a Limited Liability Partnership. We operate the website at nextroutefreight.com and provide dispatch services to carriers operating in the United States.

Contact: nextroutefreight@gmail.com  |  +1 (641) 500 6371

2. Information We Collect

We collect information you provide directly when you:

• Fill out the Carrier Signup Form
• Submit a Contact Form
• Call, email, or message us via WhatsApp

This may include:

• Name, company name, and contact details (phone, email)
• MC number, DOT number, and carrier authority information
• Equipment type, trailer length, and operational details
• Preferred lanes, home base, and business history
• Factoring company details (optional)

We also automatically collect basic website analytics data (pages visited, time on site, browser type) through standard server logs and analytics tools. We do not use cookies to track personal behavior.

3. How We Use Your Information

We use the information you provide to:

• Contact you to discuss dispatch services
• Set up your carrier profile and onboard you as a client
• Book loads and communicate with brokers on your behalf
• Send dispatch-related updates, paperwork, and settlement summaries
• Respond to inquiries and provide customer support
• Improve our services and website

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Information Sharing

We share your information only as necessary to provide dispatch services:

• Freight brokers and load boards — to book loads on your behalf (MC number, equipment info, insurance details)
• Factoring companies — if you use factoring and authorize us to communicate with them
• Legal requirements — if required by law, court order, or regulatory authority

All sharing is limited to what is strictly necessary for your dispatching operations.

5. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. This includes secure email communications, password-protected systems, and limited staff access to carrier data.

However, no method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain carrier information for as long as you are an active client or as reasonably necessary for business purposes. If you end your relationship with NextRoute Freight LLP and request deletion of your data, we will remove your personal information from our records within 30 days, except where retention is required by law.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of non-essential communications

To exercise any of these rights, contact us at nextroutefreight@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites (such as load boards, broker platforms, or social media). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Our services are intended for trucking businesses and adult carriers. We do not knowingly collect information from individuals under the age of 18. If you believe a minor has submitted personal information to us, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website or services after any update constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: